Bosco&Roxy Xmas dog treat

Care Instructions for our Hollywood Grooming Products:

Shampoo

• Wet your dog's coat thoroughly with warm water.
• Apply a small amount of shampoo and gently massage it into the fur, focusing on areas that need extra attention, such as the belly, paws, and tail.
• Rinse the shampoo off completely, ensuring no residue is left behind.
• Towel-dry your dog or use a pet dryer on a low setting to avoid overheating.
• Avoid contact with your dog's eyes, ears, and mouth while shampooing.

Conditioner

• After shampooing, apply a moderate amount of conditioner to your dog's clean and wet coat.
• Massage the conditioner into the fur, paying attention to tangled or matted areas.
• Leave the conditioner on for the recommended time stated on the product label.
• Rinse thoroughly until no residue remains.
• Towel-dry or use a pet dryer on a low setting.

Body Spray

• Spray the body spray onto your hands or directly onto your dog's coat, starting from the back and working your way to the front.
• Gently massage the body spray into the fur, avoiding contact with your dog's eyes and mouth.
• Allow the body spray to dry naturally or use a pet dryer on a low setting if necessary.

Wipes

• Use the wipes to gently clean your dog's paws, face, and other areas as needed.
• For sensitive areas, such as around the eyes and ears, use gentle, circular motions.
• Dispose of used wipes properly.

Dental Products

• Introduce dental products gradually to your dog to help them get accustomed to the process.
• Use a dog-specific toothbrush and toothpaste approved by your veterinarian.
• Lift your dog's lips to expose their teeth and gums.
• Gently brush their teeth in a circular motion, focusing on the gum line and back molars.
• Start with short brushing sessions and gradually increase the duration over time.
• Ensure your dog has access to fresh water after brushing.
• Use dental chews or treats recommended by your veterinarian to supplement oral hygiene.

Brush & Comb

• Use a suitable brush or comb for your dog's coat type.
• Brush your dog's coat in the direction of hair growth to remove tangles, loose hair, and debris.
• Pay special attention to areas prone to matting, such as behind the ears and under the belly.
• Use a comb to gently work through any stubborn knots or tangles.
• Regularly clean and sanitize the brush or comb to maintain hygiene.

Always follow the instructions provided on our grooming product labels, and consult your veterinarian or a professional groomer for any additional guidance or specific care needs for your dog's grooming routine.

Other Products and Brands

• All Non Hollywood Grooming Products have their care  instruction listed on their website.

Thank you for choosing Hollywood Grooming Products! We want to ensure a smooth and delightful shopping experience for you and your furry friends. Please take a moment to review our shipping policy:

Processing Time: Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing. We strive to ship your order as quickly as possible, so you can start enjoying our products without delay.

Shipping Methods: We partner with trusted shipping carriers to deliver your packages safely and efficiently. The shipping method for your order will depend on your location and the size/weight of the package. We offer standard shipping options to most destinations, and for expedited shipping, please contact our customer support team for assistance.

Shipping Rates: We offer free shipping on all orders above $50 within US. For orders below $$50, a shipping fee of $4.50 or $10 will apply, depending on the weight of the package. These rates may vary for international shipments.

International Shipping: To deliver the best product we don't offer

Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. This will allow you to monitor the progress of your package and estimate the expected delivery date. Please note that tracking information may take some time to become available after shipment.

Delivery Time: Delivery times may vary depending on the destination and shipping method selected. Typically, within Singapore, you can expect to receive your order within 2-6 business days after it has been shipped. For international orders, delivery times will depend on the destination and customs clearance processes.

Failed Deliveries: We understand that unexpected circumstances may arise, resulting in failed deliveries. If a delivery attempt is unsuccessful, please contact the shipping carrier or our customer support team to rearrange delivery. Please note that additional charges may apply for re-delivery attempts.

Order Modifications: Once an order has been placed, we are unable to make modifications or changes to the shipping address, products, or quantities. We kindly request that you carefully review your order details before proceeding to checkout.

Shipping Restrictions: Certain products may have shipping restrictions due to their size, weight, or nature. In some cases, we may not be able to ship certain items to certain locations. If you encounter any such restrictions during the checkout process, please reach out to our customer support team for assistance.

We are committed to ensuring that your products are packaged securely and delivered to you in a timely manner. If you have any questions, concerns, or special shipping requests, please don't hesitate to contact our customer support team. We are here to assist you and provide the best possible shipping experience.

Note: This shipping policy applies specifically to Hollywood Grooming Products. For information regarding returns, exchanges, and refunds, please refer to our dedicated Exchange & Return Policy page.